How to Fix Amazon.com/MyTV Activation Code Not Working

If your Amazon.com/MyTV activation code is not working, don't worry. The issue is usually caused by an expired code, network problems, or signing in with the wrong Amazon account. Follow the steps below to activate your device successfully.

Fix Amazon My Tv Activation Code Not Working

Step 1: Open the Prime Video app and select Sign In to generate a new activation code.
Step 2: Visit Amazon.com/MyTV and enter the latest code exactly as displayed on your TV.
Step 3: Make sure you're signed in with the correct Amazon account.
Step 4: Check that your TV or streaming device has a stable internet connection.
Step 5: Restart your TV and Wi-Fi router if the activation fails.
Step 6: Update the Prime Video app to the latest version.
Step 7: Clear the app cache or reinstall the app if the issue continues.
Step 8: Generate a fresh activation code and try again.

Common Reasons the Activation Code Doesn't Work

The activation code may fail due to one of the following reasons:

• The activation code has expired.
• The code was entered incorrectly.
• You're using the wrong Amazon account.
• Your internet connection is unstable.
• The Prime Video app is outdated.
• A temporary server issue is affecting the activation process.

If you've completed the steps above and the code still isn't working, contact Amazon Customer Support for additional help.